Our business is to help companies in minimizing downtime and optimizing system performance in 24x7x365 database environments.
We have a local number in each country. Our customers may contact our expert team at every hour of the day.
| Quickly Response Time
The Oracle expert team is engaged by the customer in any case of critical event and takes care of the problems within 30 minutes from the customer contact (best response time,may change depending on Customer Service Plan
Every activity is tracked in our ticketing system. Your company may check the status of active ticket or building periodic report about the activities involving databases managed by our expert team.
| Database Number
Specify how many database would you check.
| Users Number
Specify the users number for each database.
| Database Size
Specify the database size for each database.
Specify the SLA intervention time requested for each database.
Specify if your database use Oracle RAC, Dataguard,Failsafe or OVM.