Services

Remote Services Features

24/7 Support

24x7x365 support guaranteed

Our business is to help companies in minimizing downtime and optimizing system performance in 24x7x365 database environments.

Phone Number

Local country contact number

We have a local number in each country. Our customers may contact our expert team at every hour of the day.

Quickly Response Time

We respect your SLA

The Oracle expert team is engaged by the customer in any case of critical event and takes care of the problems within 30 minutes from the customer contact (best response time,may change depending on Customer Service Plan.

Status Report

Measuring the health of your databases

Our Oracle expert team provides a daily health check report that helps your company in monitoring database status.

Ticketing System

Tracking database activities

Every activity is tracked in our ticketing system. Your company may check the status of active ticket or building periodic report about the activities involving databases managed by our expert team.

Monitoring System

Check database activities

Your databases my be monitored from our monitoring platform. We can set up warning and alarm on principal database measurements to let a quickly proactive intervention of our experts.

Remote Services Plans

Get a Quotation

Evaluating your Database environments filling the request form using this parameters.

Database Number

Specify how many database would you check.

Users Number

Specify the users number for each database.

Database Size

Specify the database size for each database.

SLA Time

Specify the SLA intervention time requested for each database.

Instance Options

Specify if your database use Oracle RAC, Dataguard,Failsafe or OVM.

Bronze

  • up to 50 points

Silver

  • up to 100 points

Gold

  • up to 150 points

Platinum

  • more than 150 points

Consulting Services

Oracle Product Upgrade

We can support your company in the database upgrade from the older releases to the newer 12C and the application server migration from ORACLE IAS to WEBLOGIC

Oracle Forms & PL/SQL

We can support your team with skilled PL/SQL developers

Oracle Exadata

We can help your company in database implementation on new Exadata machine

Oracle Database Tuning

Our experts can check your database performance and use the best practices to optimize database performance time.

Oracle ILM

We take care of your data giving to your company the better choices in order to optimizing data storage cost.

Oracle Virtualization & Cloud

We can help your company in the cloud transition approaching Oracle Virtualization & Cloud and the new ODA machines.